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If your questions aren’t answered here, please contact us at Bijaar. We’re here to help!
It takes up to 7-21 days for the item to be ready, our working days are from Mondays to Thursdays, which means Fridays and Saturdays are off! (There will be no working on your item(s) but we can place your order(s). Then, the courier company picks it up then delivers it to you within 48 hrs. There are exceptions sometimes for special fast delivery, if you’d like more information please let us know, at [email protected]!
You’re probably traumatized from a purchase or a gift gone wrong in the past, right? Your skin had a reaction, and now you believe you can only wear “real” silver/gold. Well, We’ve tested our jewelry on dozens of women with sensitive skin and allergies to metals, and have not once had a problem. However, everyone’s skin is different, so we can not 100% guarantee your experience with it.
Most of our pieces (aside from the runway collection) are made using 18k gold-filled materials. Gold-filled is standardized – this means it goes through a specialized chemical bonding process and must weigh at least 5% solid gold or more. Many refer to it as the next best thing to solid gold, but at a fraction of the price!
Most of our competitors, looking to save a buck or produce a cheaper line, design using gold plated materials, creating a collection that is doomed to chip and tarnish after only a handful of wears. However, Bijaar’s jewelry easily pays itself off ten times over, considering the number of years it will stay like-new, chip and tarnish free! Our primary gold-filled supplier is a well respected, family-owned company that has been in Cairo for over half a century. We take pride in the medium we use and stand confidently behind the quality.
We take custom orders on a case by case basis. Please reach out to us via email to inquire about your potential Order.
If you need to change or cancel your order, please CONTACT US immediately. Once our warehouse has processed your order, we will be unable to make any changes.
Yes, you can do that at any time, by signing in, going to My Account, and clicking Edit.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
After your payment is verified, it takes up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday.
The currency will be set according to your location and displayed while you shop and at checkout.
We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.
We ask that you review your order carefully, as it cannot be modified once submitted. Once your order is placed, you will receive your order summary and confirmation number, as well as an email confirmation which includes your order number and an approximate order total. We accept the following methods of payment:
• Credit Card: Visa, MasterCard, PayPal, Bank Transfer, Vodafone Cash and Fawry.
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
Bijaar cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.
Note: on rare occasions, customs agents may delay delivery of some packages.
If your order was unexpectedly canceled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again.